David Ross, Director, Addison Ross
"We no longer suffer orders lost in fax transmission or be concerned where piles of orders
taken at a trade shows might happen to be, now we know they are already on our sales order
system waiting to be picked and shipped".
Give yourself more time
Problems before Blue Alligator
“No longer do we need to phone head office, clients have been truly impressed with the order acknowledgment emails with product images. No longer do they go back to their hotel when buying at trade shows trying to remember what they ordered. Agents no longer phone head office to check stock levels, ask when new shipments are due in, or to request copy sales orders.”
As you can see their wholesale orders are now easily managed with SalesPresenter.
Difficult to keep terms and conditions up to date. Constantly confirming with head office.
Regular time-consuming calls to the office by reps to locate account history information.
Technical faults with Fax machines mean orders get lost.