Danielle Parpottas - Buzz Sweets
Who are Buzz Sweets?
Buzz Sweets then decided to modernise their sales process and choose SalesPresenter, the sales order software solution for thousands of growing and already established businesses.
Orders have risen
“The order accuracy has increased massively by using SalesPresenter, as before this, the reps may have typed the wrong product number when sending orders through by email. Now they have to tick the more precise product. This means that there are fewer lost sales as the customers do not cancel any items that they have ordered.“
What benefits have you seen?
“The other benefits of SalesPresenter are that the reps can update any information on the customer records straight away and can send notes to the office for any additional information regarding their order. The estimated weekly saving in admin hours achieved by integrating SP is in excess of 20 hours; it was almost a person’s full-time job to process invoices manually.” As you can see, our sales order software has taken away all of the long-winded processes.“
Since adopting Blue Alligator
“The availability of the stock information for the reps is working very well for us. It means they know immediately when an item has gone out of stock, and that they can try and sell alternative products when they are with the customer instead. Therefore, this means the majority of the time the customer will replace the product and still order the same number of items instead of leaving them off.”
