Miya Bear - Forney Industries
Who are Forney Industries?
Forney Industries is one of America’s longest-operating family-owned tool, equipment and accessory product companies. The company was founded in 1932 and introduced the first publicly available arc welder in the 1940s. Today, they offer close to 5,000 metalworking products within four categories: Welding, Abrasives, Personal Protective Equipment and Shop Tools. Their products are sold under 3 brands: Forney®, ForneyHide™ and Forney Easy Weld®.
What did Miya have to say?
With our old system, we were already processing orders directly into our ERP system, and with SalesPresenter, we have seen a bit of an increase in Admin hours, but this is a direct result of the new information we are now able to provide to our Sales Field, specifically regarding updated and current information. We also lose fewer order lines than with our old system, because of SalesPresenter’s ability to manage and process larger orders (by line count). We now have a modern, future-proofed system, and a partner that not only provides great support but is open to ideas for improvements.” Clearly, Blue Alligators’ sales rep app has worked for Forney Industries.“
What benefits have you seen?
“The app is incredibly intuitive, giving our salespeople instant access to our full range, right at their fingertips. No more lugging heavy sample cases or flicking through outdated catalogues. Now, we can provide customers with exactly the information they need on the spot, place orders in real time, and even raise quotes during a meeting.”
“We have 70+ reps restocking outlets throughout the USA, and SalesPresenter was highly recommended to us as a modern way to manage our sales operations. From the outset, during pre-sales discussions and onwards, we found the Blue Alligator team to be great partners. Always knowledgeable, helpful and accommodating. More importantly, our expectations of SalesPresenter and Blue Alligator since the project went live have been exceeded.”
