All Posts By

Ben Furby

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5 Challenges Your Sales Team May Face

This blog will explain 5 challenges your sales team may face and how you can overcome them.   1. Standing out from the competition Firstly, standing out from the competition is one of the main focus points of any business. Building a strong relationship with your customers and prospects will allow you to stand out and increase customer retention. You can achieve this by: Scheduling quarterly calls to your clients On brand marketing Sending useful information   2. Motivating your team How well you motivate your team will determine their productivity and work motive. What drives your team to succeed? What drives each individual? Motivating your team is essential for personal and company growth. Not everybody is the same, each individual in your team will have different motives and requires different incentives and support. Setting each individual a goal for the week or the month will motivate them to achieve. Giving clear guidance as to wher they should aim. Also allowing you as a leader to reward this in any way you choose.   3. Administration tasks Salespeople will typically spend more time completing admin tasks than selling to customers and prospects. This is an obstacle you can overcome by having the right systems in place to ensure information is easily accessible. It is also a good idea to use certain tools to help your teams colaborate super easily. Trello makes it easier for you to manage any project or maybe a set of tasks that members of a team might need to complete. With clear visibility it is made really easy to give staff accountability.   4. Knowing the products you provide Having good knowledge about your company and the products you are selling will prompt customers and prospects to buy from you. Customers are more likely to recommend…
Ben Furby
4th August 2020
YouTube Updates

Selling In A Post COVID Market – Webinar

Missed our latest webinar? Everything you need to know is below! If you missed our most recent webinar then good news, we recorded it for you to take a look at when you have time!   Joe from Sales-i managed to cover a HUGE amount of fantastic tips to ensure a smoother and more effective selling process, it's mindblowing to think how interpreting data in the correct way gives you that extra edge when selling products.   Joe covered a huge amount in the webinar including: Compare before and after of how COVID has impacted the way you run your business Data capture Analytical customer management New ways of talking to customers Changing the way activity is measured   Thank you to all of those who attended!   Access the full webinar here: JTNDaWZyYW1lJTIwd2lkdGglM0QlMjI1NjAlMjIlMjBoZWlnaHQlM0QlMjIzMTUlMjIlMjBzcmMlM0QlMjJodHRwcyUzQSUyRiUyRnd3dy55b3V0dWJlLmNvbSUyRmVtYmVkJTJGa29QNGoyeUxPOWMlMjIlMjBmcmFtZWJvcmRlciUzRCUyMjAlMjIlMjBhbGxvdyUzRCUyMmFjY2VsZXJvbWV0ZXIlM0IlMjBhdXRvcGxheSUzQiUyMGVuY3J5cHRlZC1tZWRpYSUzQiUyMGd5cm9zY29wZSUzQiUyMHBpY3R1cmUtaW4tcGljdHVyZSUyMiUyMGFsbG93ZnVsbHNjcmVlbiUzRSUzQyUyRmlmcmFtZSUzRQ==
Ben Furby
23rd July 2020
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5 Ways Analytics Can Help You Sell Smarter Webinar

Life after lockdown is uncertain. We’ve seen both ends of the scale, whether it be business grinding to a holt or business thriving due to increased demand in certain industries. But what are companies doing to ensure they can really focus in on the right products and drive sales through the roof as we exit the lockdown? "As anxious as we all are around a steady return to normality, I'm extremely excited to learn and see how businesses will adapt to new environments. It's clear changes need to be made and our partnership with Sales-i gives me confidence that our knowledge and solutions in unison can bring strength and leverage to sales teams globally." Roberto Melisi, Sales Director at Blue Alligator I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. We have brought our trusted partners, Sales-I in to give a clear insight into how Business and Sales Analytics can drive your knowledge of existing data and information to get a ‘full spectrum’ understanding of what happened pre-lockdown. Which will inevitably help drive the focus in any particular area that is brought to your attention. "Together, we can provide our mutual customers with greater insight into their accounts to make more informed, and subsequently more profitable, decisions." Joe Cox, Sales Manager at Sales-i We have built a strong relationship with Sales-I over the years and have decided that it would be great to offer some informative insight as to the tools that can be used to aid life after the Covid-19…
Ben Furby
30th June 2020
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Integrating Sage With SalesPresenter

Common problems that occur before a full Sage integration Most wholesalers face a list of problems before a full sage integration. Its never been quicker or easier to integrate Sage with SalesPresenter than as of right now. Have a read below and find out the problems we can solve. First and foremost, reps are unlikely to have up-to-date customer information that will help them be significantly more prepared before meetings. Once your reps are with a customer, information such as product availability and previous order visibility is hard to locate. Your reps need quick access to this to give them leverage, how can they possibly sell in-stock products accurately and increase sales without that information? The third, of course, is the issue of upsell/cross-sell. Where are the extra sales going to come from? How do your sales reps ensure every order has as much value/volume as possible, without taking any more time than needed? THE BIGGEST PROBLEM before integrating Sage with SalesPresenter – Orders take hours to input day to day and WEEKS in most cases after trade shows. On average 2-3 weeks are spent inputting orders from a show. That’s an insane amount of time that inevitably means money spent on re-entering data you have already captured! As registered Sage developers, we can guarantee to solve the issues above with a straightforward integration to Sage. The resolution by linking SalesPresenter to Sage Completely automate the provision of the product, customer, complex pricing and stock information directly to your sales team. Give them every tool they deserve to ensure they upsell and cross-sell in every direction. Using Sage to automate product links! Full visibility of your customer’s buying history to ensure a fuller and more convenient order process. Sell IN-STOCK products and increase your billing straight away. THE BIGGY –…
Ben Furby
30th April 2020
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Customer Reassurance

A Message Of Reassurance As we enter a period of uncertainty, worry and unrest. The Blue Alligator Team wanted to take the time to reassure all of our clients of the work we have done and will continue to do to ensure continued success among our customers. Our team have all the tools at their disposal to deal with these times. Although, like most companies the majority of us are self-isolated to ensure our safety is priority, every member of the team is able to work remotely with the same high level of communication between team members but most importantly, you.   Keeping you moving We know that our infrastructure provides critical services to our customers. Please rest assured that our entire team and systems will continue to operate as normal, and our critical team members will remain on hand to carry out all support requirements as needed. Nothing changes, call us and we'll be there ready to help!   Your data is secure Nothing changes here. We are and always will be fully secured by high level encryptions and strong support from our Cloud Data partners. So rest assured we have your back.   Up your game! We know it's tough, no one is finding this easy. But remember that whilst you guys are quiet so are our teams which gives you a great opportunity to explore the tools that you are probably already paying for and ensure your team is making the most of them! Give us a call and get online with us. Our sales guys would be happy to show you around our apps again just to remind you of their capabilities.   Time to spare whilst working from home? Not only are our support and development teams still operating smoothly, our Business Development teams are…
Ben Furby
24th March 2020
Trade-shows

End of Spring Fair 2020

Well! What can we say….   Usually we put out a blog and tell everyone things went great…But this time, we can really say it couldn’t have gone any better!   Some highlights for you:   Support Very minimal stand visits. Even after increasing the support resources for the show our support calls decreased significantly from last year. Which can only mean two things, SalesPresenter is more robust than ever before and our support team are doing a great job throughout the year looking after our systems! Of course no team is perfect and we welcome our customer’s feedback. But all in all we couldn’t be happier with the efforts of our support staff.   Happy Customers Usually 1-2 of our customers are happy to get on camera and tell the world about how we’ve helped. But, to our amazement, a total of 5 of our customers went out of their way to help us create some great case study content to help spread the message. We are forever grateful for this and will be sure to remember these gestures in the future. Thank you so much to all that participated. Giftware Association An extremely warm welcome into the Giftware Association from Stacey and her team. They have gone to great lengths to make it known that we have joined in an effort to support their member’s growth. There is no question how much this benefits our business but also the undoubtable intention to help and guide members into the world of business automation. ImportBuyer Momentum is growing. It is very clear that we have created a product that fixes a big problem in the buying world. It’s a big risk when an existing software business decides to innovate into slightly unknown territory but with the years of experience of…
Ben Furby
14th February 2020
Trade-shows

Spring Fair 2020

Spring Fair 2020 Spring Fair is edging closer now with less than a month to go until the doors open. We are looking forward to meeting all our new and existing customers. Furthermore, we hope you have a sucessful show and see an increase in orders being taken and increase your customer base as we wish to do.   Our support team will be attending the show as they have done in previous years. They will be supporting all our customers who will be at the show and need assistance with anything technical or have any questions regarding our applications.   Premium customers can contact us throughout the entire show for onsite support. Phone: +44 (0) 1908 368001 opt. 2   Be sure to stop by our stand for a chat about SalesPresenter, CloudCart or ImportBuyer! Stand number: Hall 5 Stand M63 Email: sales@blue-alligator.com If you havent already registered for your free ticket see the link below to get yours today: https://www.springfair.com/spring-fair-registration
Ben Furby
17th January 2020
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Opening And Closing Times For Blue Alligator

We hope you had a very successful year as Blue Alligator has had and follow it up next year with even more success.   Below are the opening and closing times over the festive break. We are looking forward to what is in hold for next year and we look forward to seeing and speaking to you at all the upcoming shows next year.
Ben Furby
13th December 2019
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Blue Alligator Have Joined The Giftware Association

Blue Alligator Join the Giftware Association! Blue Alligator has joined The GA in an effort to further support their large customer base.   Sales and Marketing Director, Roberto Melisi says “We hope joining the Giftware Association will bring us even closer to our family of customers. We have a strong presence in the giftware industry so the decision to join made absolute sense. We also look forward to welcoming any existing members from the GA with open arms!”   We have spent 40 years serving the wholesale and distribution giftware verticals. Having gathered crucial expertise and know-how to assist GA members who want to significantly increase order values and cut the order processing time. With many existing happy customers experiencing increases in excess of 18% on order value and time saving upwards of 2 weeks after shows. How can we help to increase order values? We can integrate with most Stock Control Systems (ERP’S). This allows your salespeople to be able to see stock levels, customer pricing, previous orders and take orders all on a stunning iPad catalogue.   How do we significantly decrease order processing time? Arguably the hardest and most time-consuming part of any order is putting the order into your Stock Control System in a timely manner AND ensuring this is done 'mistake-free'. With SalesPresenter we can integrate directly with your system ensuring your salespeople are kept well-informed on the road and when orders are placed, they are processed as fluently as possible.   Ready to spend less time and money processing orders and more time doing what you love… If you are not using SalesPresenter and want to know more then please contact our team by phone 01908 368001 or by email sales@blue-alligator.com and mention discount code GA19 at the start of your call to benefit from a…
Ben Furby
2nd December 2019
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6 Tips For Closing More B2B Sales

Closing more sales and increasing orders and keeping this throughout is every businesses goal. What are the 6 tips for closing more B2B sales? This blog will run through different points that can help improve your selling approach.   1. Market research Carrying out market research is an essential stage in any business so you can understand the market you’re selling to. Knowing where to advertise your products is a crucial part to closing more B2B sales as choosing the correct market can make or break for your company. Social media advertising – Directing your advertising to specific platforms that you know will target your audience will increase your reach. If your target audience is mostly on Twitter rather than Facebook, you should focus more on reaching them from that platform. Promotional leaflets – Producing promotional content such as leaflets, banners, brochures etc, is a great way to get your product and company out to your audience. Supplying leaflets at trade shows such as Spring Fair will increase your reach and how profitable the outcome will be. 2. Understanding your audience To truly know your audience, you need to understand the market you are trying to sell your products in and whether it will be profitable. Once you have established your audience you can start building a good relationship with them and build your customer base. Understanding the individual needs of your client base is important to develop a strong business relationship. This will also allow your reps to understand what they need to sell and what will benefit their company and be more profitable.   3. Face-to-face meetings Why is it important to have face-to-face meetings with your clients and prospects? For a faster and more construct meeting, face-to-face is sometimes the best option. No delay time sending back…
Ben Furby
14th November 2019
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