All Posts By

Ben Furby

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Blue Alligator Sends You Festive Greetings

Blue Alligator sends you festive greetings! 2018 has been a busy and successful year for Blue Alligator and we hope to continue this in 2019. We hope you saw loads of success and we wish you all the best for what the next year holds. Our office will be closed over the duration of the Christmas break until the new year! See the times below:
Ben Furby
18th December 2018
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Bath House Testimonial

What does Bath House have to say about SalesPresenter and their experience with Blue Alligator? Last week Corey our account manager and Callan our marketing executive, went to the Lake District. They visited Bath House to see how they were getting on and what impact SalesPresenter has made to their business. Bath House was kind enough to give a testimonial about their experience with Blue Alligator and how SalesPresenter benefits them. We asked a few questions whilst visiting Bath House, below is the responses we got! Problems before Blue Alligator “SalesPresenter has saved us so much time. After a trade fair, for example, we just come back with hundreds of orders, all on paper, all to hand put into Sage. I was here every weekend just imputing orders into Sage because the phones were just so busy during the week. Taking orders over the phone once again onto paper and then having to input them into Sage. Now with an iPad by your desk, somebody rings an order through we put it straight onto Blue Alligator. It’s there on Sage as soon as the uploads done.” How has the support team been? "Reece who was developing the site for us has been second to none, nothing was an issue." Overall how well is SalesPresenter working for you? "SalesPresenter has saved us so much time. After a trade fair, for example, we just come back with hundreds of orders, all on paper, all to hand put them into Sage." To see the full testimonial given to us from Bath House, click the video below!
Ben Furby
3rd December 2018
Information

New Customer Enquiry Layout For SalesPresenter

New customer enquiry layout for SalesPresenter! These new features will help make your sales process easier and quicker. Map Preview The map preview lets you see where your customers are located directly from the business card (top left). Clicking the map preview will allow you to view the map via the mapping tool on a full screen giving you a clear indication of where they are based. Customer List Having the capability to hide the customer list allows you for more room to visualise historic customer information. You can still quickly and easily access the customer list by tapping the menu button in the top left of the screen. You can access the map from the menu to see all your customers on the map at once. Business Card It’s easier to view your customer details with the new business card illustration of top-level contact details. Quicker visuals of the most important info. You can also access the editing buttons by tapping anywhere on the business card. Company name Address Customers name Contact customers directly from SalesPresenter Order History and Backorders Holding down order history or backorders will give the salesman the ability to filter the results by the chosen delivery address. Simply choose a delivery address and then tap and hold either Order History or Backorders (along the bottom of the screen) to give your chosen result. Delivery Addresses Create an order from anywhere with delivery addresses on multiple pages. Located top right of each page and can hold more than one address for different locations. You can check out the video below for a demonstration of the newly available tools. As always if you are an integrated customer you are welcome to contact our support team with any questions. JTNDaWZyYW1lJTIwd2lkdGglM0QlMjI1NjAlMjIlMjBoZWlnaHQlM0QlMjIzMTUlMjIlMjBzcmMlM0QlMjJodHRwcyUzQSUyRiUyRnd3dy55b3V0dWJlLmNvbSUyRmVtYmVkJTJGUVJVY2c3RTgybzglMjIlMjBmcmFtZWJvcmRlciUzRCUyMjAlMjIlMjBhbGxvdyUzRCUyMmF1dG9wbGF5JTNCJTIwZW5jcnlwdGVkLW1lZGlhJTIyJTIwYWxsb3dmdWxsc2NyZWVuJTNFJTNDJTJGaWZyYW1lJTNF
Ben Furby
30th October 2018
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Benefits Of Up-selling And Cross-selling

What are the benefits of up-selling and cross-selling? Check out some useful information below on why these types of features are some of the best tools for your reps. Up-selling Customers will look at the relevance of your products and how they can be of benefit. Up-selling offers products like the item they are viewing at a slightly higher price, maybe a different brand or larger size, with more benefits and of a better quality. Customers are given variants and options to enhance their offering which in turn allows reps to increase average order value.  You will retain customer loyalty as you are offering them a better product that may also give them a significantly higher return. Price One key aspect of upselling is based around price. Depending on your business’s target market will have a large influence on the pricing of your products. Consider entering both markets and using pricing variations to do so: 1. Have product ranges that fit the bill for the high volume low price customers. It can be very easy to sell lots of low-cost items and move them fast. 2. Separate out your higher-end products to try and attack the Marks and Sparks of the world. At the same time, you must add value to your upsells. Add more product content and take the time to explain the benefits of paying more. Cross-selling Cross-selling is very different to up-selling. Where up-selling says to sell the same type of product in a larger or higher priced alternative, cross-selling aims to build additional lines into the order. There has been a significant increase in order volume highlighted in our customer base through the use of linked products and effective product filtering. When a rep sits with a customer and has the ability to show them alternative…
Ben Furby
4th October 2018
Trade-shows

Why SalesPresenter Is The Leading Order Taking App

Did you have a successful Spring Fair this year? This year’s Autumn Fair has been successful for Blue Alligator, increasing our presence over the years and meeting new and existing customers using SalesPresenter. Our support team were on hand to help our customers with any issues they encountered throughout the show to ensure you were getting the most out of the application. Towards the end of Autumn Fair, we got the chance to get a few testimonials from our customers. See below the customers we visited and click the link to access the full testimonials. Two’s Company had a great trade show using SalesPresenter, having information at their fingertips to give to their customers. Heathcote & Ivory utilised SalesPresenters features to its full potential increasing orders at the show. Giftscribes saved a huge amount of time with SalesPresenter when taking an order and has moved their company forward. Ashleigh & Burwood are existing customers who have used SalesPresenter at Autumn fair before and are seeing an increase in sales to their company.
Ben Furby
26th September 2018
Trade-shows

Autumn Fair 2018

We are attending! The Blue Alligator team are attending this year’s Autumn fair from the 2nd – 5th September 2018. We are looking forward to meeting our new and existing customers at this year’s trade show. Our support team will be attending the show to help our customers with any issues they might encounter throughout the week. Do you have any questions about SalesPresenter or CloudCart? Our sales team will also be attending to answer any questions about the products we have to offer. Make sure to stop by our stand and have a chat! Stand Number: Hall 5 Stand L40 Email: sales@blue-alligator.com We hope you have a successful Autumn Fair!
Ben Furby
29th August 2018
Information

Why Is It Beneficial For Your Reps To Save Time?

Why is it beneficial for your reps to save time? We all know how important it is to optimise your business’s processes, from warehousing and stock management, through to accounting, invoicing etc. Something that has been very apparent in recent years is the need to ensure our sales team are as optimised in their processes as the rest of the workforce. For too long, sales teams have done the job of selling with bare minimum information and relied mainly on their ability to build relationships and muster on through with out-dated stock figures. There are a few areas that we at Blue Alligator have come to understand and can vastly improve a salesman’s performance whilst they are selling. Here’s a couple of our favourites. Proper product information But your reps should be experts on what they sell right? Well of course! But what about those new starters? Or that time you released 100 new products into your range? You need to ensure that product information can be available for reps all at once and in detail. What are its diameters? How much is available? What does it look like boxed/unboxed in the front room? All these bits of information need to get to the reps and the channel used to get this information to them must be streamlined. Understanding customer setup It’s an extremely common problem that 99% of our customers faced before coming on board. Pricing! So many ERP systems differ in their setup, but almost all of them will allow you to dedicate certain pricing structures to customer accounts. This can provide a real issue to the salesman. Why? Because without knowing what their price brand is, or how much they paid before, they are going to have to either have the conversation with the customer or the…
Ben Furby
15th August 2018
Trade-shows

End Of Harrogate Home and Gift 2018

Did you have a successful Harrogate home and gift show this year? It has been a successful year at Harrogate home and gift for Blue Alligator. Meeting new and existing customers using SalesPresenter was the highlight of the show. Blue Alligator have been attending the home and gift show for multiple years, each year we see an increase in SalesPresenter users. We look forward to attending future trade shows and meeting new faces along the way. Did you get to speak to us?  If not, we can always arrange a call at whatever time suits you best. Email: sales@blue-alligator.com Or call directly: 01908 368001
Ben Furby
20th July 2018
Information

New Security Feature For SalesPresenter

New security feature for SalesPresenter! Head to the app store and download the latest version of SalesPresenter to see what the new update is. As well as some cosmetic tweaks, the release includes a feature which forces a user to perform a download from the cloud within a certain timeframe. The default is 31 days and can be configured between 7 and 120 days under general in the configuration section of the cloud. If the number of days elapses before the user has performed a download, they will be automatically logged out of SalesPresenter forcing them to perform a download. This number of days also determines when a device shows up in amber on the registered devices page on the cloud. A device will show up in red if it hasn’t synchronised for over 121 days. This is a useful option for users in the instance where a rep/agent (who is using their own device) leaves. The rep/agent will be logged out after the time has elapsed. Because their device has been disabled in the cloud, they then won’t be able to download/log in again.
Ben Furby
6th July 2018
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Top 8 Ways To Make Your Reps Feel Valued

Sales reps want to feel valued and recognised for their hard work. Here are our 8 top tips on keeping sales guys motivated and fired up for achieving every day. 1. Set new challenges Setting new challenges and goals for your reps will motivate them to get the best results they can. Remuneration obviously motivates them, but you need to think outside the box, maybe a spa day for the salesperson and their partner. 2. Small victories every day If they have had a good day, let them know about it! Break that good day down for them, for example; Mr SalesRep you have smashed 7% of your target already! Keep it up! 3. Schedule optimization It can be rather exhausting for an employee to waste their efforts on multiple tasks at once. On this account, help them save their energy by optimizing their working schedule. For example, put a couple of tasks in priority to get the maximum result. Your employees will remain eager to perform for a longer time period. 4. Put yourself in your team's shoes The management hierarchy is there, as a sales rep they understand this, however it can create a barrier. A couple of sales calls side by side with your employees will show that you are committed to the team. If you make a sale from these calls, then set a competition and have that sale go against their target as the prize. 5. Further training Offering further training to your reps will improve their weaknesses and increase their devotion to succeed. Your confidence will grow as your weaknesses turn into your strengths. Developing your strengths is a good motivational tool because it will further your rep’s abilities and desire to succeed. 6. Focus on their strengths and improve their weaknesses To build…
Ben Furby
28th June 2018
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