Monthly Archives

October 2018

Information

New Customer Enquiry Layout For SalesPresenter

New customer enquiry layout for SalesPresenter! These new features will help make your sales process easier and quicker. Map Preview The map preview lets you see where your customers are located directly from the business card (top left). Clicking the map preview will allow you to view the map via the mapping tool on a full screen giving you a clear indication of where they are based. Customer List Having the capability to hide the customer list allows you for more room to visualise historic customer information. You can still quickly and easily access the customer list by tapping the menu button in the top left of the screen. You can access the map from the menu to see all your customers on the map at once. Business Card It’s easier to view your customer details with the new business card illustration of top-level contact details. Quicker visuals of the most important info. You can also access the editing buttons by tapping anywhere on the business card. Company name Address Customers name Contact customers directly from SalesPresenter Order History and Backorders Holding down order history or backorders will give the salesman the ability to filter the results by the chosen delivery address. Simply choose a delivery address and then tap and hold either Order History or Backorders (along the bottom of the screen) to give your chosen result. Delivery Addresses Create an order from anywhere with delivery addresses on multiple pages. Located top right of each page and can hold more than one address for different locations. You can check out the video below for a demonstration of the newly available tools. As always if you are an integrated customer you are welcome to contact our support team with any questions. JTNDaWZyYW1lJTIwd2lkdGglM0QlMjI1NjAlMjIlMjBoZWlnaHQlM0QlMjIzMTUlMjIlMjBzcmMlM0QlMjJodHRwcyUzQSUyRiUyRnd3dy55b3V0dWJlLmNvbSUyRmVtYmVkJTJGUVJVY2c3RTgybzglMjIlMjBmcmFtZWJvcmRlciUzRCUyMjAlMjIlMjBhbGxvdyUzRCUyMmF1dG9wbGF5JTNCJTIwZW5jcnlwdGVkLW1lZGlhJTIyJTIwYWxsb3dmdWxsc2NyZWVuJTNFJTNDJTJGaWZyYW1lJTNF
Ben Furby
30th October 2018
Information

Benefits Of Up-selling And Cross-selling

What are the benefits of up-selling and cross-selling? Check out some useful information below on why these types of features are some of the best tools for your reps. Up-selling Customers will look at the relevance of your products and how they can be of benefit. Up-selling offers products like the item they are viewing at a slightly higher price, maybe a different brand or larger size, with more benefits and of a better quality. Customers are given variants and options to enhance their offering which in turn allows reps to increase average order value.  You will retain customer loyalty as you are offering them a better product that may also give them a significantly higher return. Price One key aspect of upselling is based around price. Depending on your business’s target market will have a large influence on the pricing of your products. Consider entering both markets and using pricing variations to do so: 1. Have product ranges that fit the bill for the high volume low price customers. It can be very easy to sell lots of low-cost items and move them fast. 2. Separate out your higher-end products to try and attack the Marks and Sparks of the world. At the same time, you must add value to your upsells. Add more product content and take the time to explain the benefits of paying more. Cross-selling Cross-selling is very different to up-selling. Where up-selling says to sell the same type of product in a larger or higher priced alternative, cross-selling aims to build additional lines into the order. There has been a significant increase in order volume highlighted in our customer base through the use of linked products and effective product filtering. When a rep sits with a customer and has the ability to show them alternative…
Ben Furby
4th October 2018
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