Other

Learning Resources LTD

Learning Resources Ltd is a manufacturer of educational resources, toys & games that are used in the classroom and at home. They sell to both the education and retail markets in the UK and Europe. Their customers range from small independent retailers to large multiples. Orders Taken Previously The Blue Alligator Experience “We used printed order forms in an excel document, in conjunction with a retail catalogue. We were reliant on going through three large printed catalogues with customers. Orders then had to be written or typed onto an excel order form which was then sent by email at the end of the day. Images of product, product detail etc was limited to that contained in our printed catalogue. You needed to have all customer details prior to a visit.” "Being able to use SalesPresenter as an ‘offline’ app is a very big benefit, giving them the opportunity to take orders in any circumstances/location." "Due to staff changes within our own company we have needed to have two in-house training sessions on how to maintain the back-office side of sales presenter; training was excellent in demonstrating and explaining everything to those involved…. even those with very limited IT knowledge!" Currently using SalesPresenter "Our three company catalogues, including our product brands/ ranges and product details, are now all stored in one place, allowing the sales team to move seamlessly from one catalogue to another, saving valuable time. this helps them cross-sell, up-sell or offer alternative products if any item is out of stock."
Ben Furby
17th September 2018
Other

Wahl

Wholesalers in Grooming Product The company sets its sights on Leading with vision, a new philosophy for the 21st Century. To maintain the leadership position in the personal care categories they serve, they must have vision. Vision to continually improve our existing products. Vision to bring new products to the market which meet the wants and needs of consumers. Currently using SalesPresenter
Ben Furby
13th September 2018
Other

Xystos Flame & Fragrance

Wholesaler in fragrance Established in 2005, Flame & Fragrance Ltd are the UK's number one home fragrance supplier to the gift industry. Based in Blaydon, Tyne and Wear, they operate from a purpose-built warehouse and distribution centre, with sales support and marketing staff at head office and a full coverage of area sales staff across the country. Currently using SalesPresenter "Overall orders taken at Harrogate were 42% up and a significant part of this was due to the speed with which we were able to take the orders, much faster than the previous handheld system."
Ben Furby
13th September 2018
Other

Bandai Namco

Wholesalers in Gaming Supplies Bandai Namco Entertainment Inc. is an arcade, mobile and home video game publisher, based in Japan. They started out as a games company but expanded our business to other forms of entertainment. Bandai Namco Games was renamed to Bandai Namco Entertainment in 2015. Currently using CloudCart
Ben Furby
12th September 2018
Other

Forney Industries

Forney Industries is one of America’s longest operating family-owned tool, equipment and accessory product companies. Headquartered in Fort Collins, Colorado, the company was founded in 1932 and introduced the first publicly available arc welder in the 1940s. Today, they offer close to 5,000 metalworking products within four categories: Welding, Abrasives, Personal Protective Equipment and Shop Tools. Their products are sold under 3 brands: Forney®, ForneyHide™ and Forney Easy Weld®. What did Mirya have to say? What benefits were seen? "With our old system, we were already processing orders directly into our ERP system and with SalesPresenter we have seen a bit of an increase in Admin hours, but this is a direct result of the new information we are now able to provide to our Sales Field, specifically regarding updated and current information. We also lose fewer order lines, than with our old system, because of SalesPresenters ability to manage and process larger orders (by line count). We now have a modern, future-proofed system, and a partner that not only provides great support but is open to ideas for improvements." Clearly, Blue Alligators' sales rep app has worked for Forney Industries. "Our Reps are responsible for maintaining stock levels of each customer’s chosen product items and to up/cross-sell additional lines. They use the ‘merchandising’ features of SalesPresenter to ‘stock count’ items, top them up to their par stock level and introduce new products into the mix. The average order size is up by 1.8%. This benefit alone easily pays back our investment in the project. The ease of navigation between product lines, via pictures, makes SalesPresenter a selling tool rather than just an ordering device. The ability to view product pictures and different price levels have aided our sales team to quickly find, and offer, customers the right product for their display." Currently using SalesPresenter Merchandising "We have 70+ reps restocking outlets throughout the USA and SalesPresenter was highly recommended to us as a modern…
Ben Furby
2nd February 2017
Other

Buzz Sweets

They are a major brand in the independent retail market and are recognised for their unique high quality and excellent value for money. With a huge variety of products, they supply the best sweets in the UK, as said by their consumers & retailers! Their facility in Hoddesdon handles over 1,140,480 kilos of bulk products a year and produces over 86,400 packets of Buzz Sweets products every day. Buzz sweets then decided to modernise their sales process and choose SalesPresenter, the sales order software solution for thousands of growing and already established businesses. Orders have risen! Benefits seen “The order accuracy has increased massively by using SalesPresenter as before this, the reps may have typed the wrong product number when sending orders through by email. Now they have to tick the product which is more precise. This means that there are less lost sales as the customers do not cancel any items that they have ordered.” “The other benefits of SalesPresenter is that the reps can update any information on the customer records straight away and can send notes to the office for any additional information regarding their order. The estimated weekly saving in admin hours achieved by integrating SP is in excess of 20 hours, it was almost a person’s full-time job to process invoices manually.” As you can see our sales order software has taken away all of the long winded processes." Currently using SalesPresenter   “The availability of the stock information for the reps is working very well for us as it means they know immediately when an item has gone out of stock and that they can try and sell alternative products when they are with the customer instead. Therefore, this means the majority of the time the customer will replace the product and still order the same…
bauser
21st September 2016
Other

PRS Guitars

The company’s beautiful range of hand-crafted premium guitars, as played by hundreds of top musicians such as Carlos Santana, are today quickly snapped up by fellow musicians and fans alike. And with every single product coming out of PRS’s factory near Chesapeake Bay, Maryland looking like an individual one-off, “as soon as they see the right one, they just have to have it!” says Gavin Mortimer, MD of PRS Guitars’ European operation. Orders taken previously Problems before Blue Alligator “Reps had paper stock lists and our previous methods became costly and inefficient. Our marketing streams promote the availability of new stock to our dealer network and end users by displaying attractive images on our social media sites and Flickr. This often resulted in multiple dealers chasing a specific product, and sales reps in different countries receiving orders for the same one-off individual guitar from different dealers without knowing its availability.” As you can see their sales force has driven success through the use of SalesPresenter. Product availability was unknown, so orders were not always correct or in stock Confrontation arose with sales reps, making tasks harder than they should be Marketing was hard to achieve specific goals, as orders were not processed efficiently Currently using SalesPresenter and CloudCart “Along came Blue Alligator with SalesPresenter, their well-known iPad-based sales ordering system, which features a highly visual sales catalogue, and instantaneous update of pricing and stock availability. When SalesPresenter was provided to PRS’s European sales reps, there were 2 immediate improvements for them. Not only could they get the latest information on product availability, they were able to use SalesPresenter’s highly visual presentation to increase sales of current stock. SalesPresenter has helped us bring our existing stock list to life!”
bauser
31st May 2016
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