Home and Gift

Bath House

Bath House is a fragrance and natural skincare brand founded in 1997. "We started the company 21 years ago, we all come from an art design background, from fine arts to textiles and photography and sculpture. We're quite unusual as a British company because we manufacturer all our products and design all the packaging. We do everything ourselves so everything’s in our control which is brilliant. It keeps us really busy and it’s quite a complicated business to run." Problems before Blue Alligator How has the support team been? "So, I came into the company when Blue Alligator was first being considered. I think what really drove that was just the pure amounts of manual labour that was involved. Taking orders, processing orders putting them in our in-house ordering system. We use sage primarily and that was the sheer number of hours that was taking somebody and many people at key times of the year. Quite frankly that was draining resources from other parts of the business because we needed to be hands on deck. So, to be able to automate that and make that process smoother and actually fulfil orders quicker for our customers was really important and really drove that process." "My goodness, I was totally flabbergasted, firstly dealing with Lewis and of course Corey. Reece who was developing the site for us has been second to none, nothing is an issue. There seems to be a workaround for everything and every business uses Sage in a different way. Reece was able to come up for a workaround for everything that I saw as a problem, it wasn’t a problem." Currently using SalesPresenter and CloudCart "SalesPresenter has saved us so much time. After a trade fair, for example, we just come back with hundreds of orders all on paper,…
Ben Furby
3rd December 2018
Home and Gift

Bomb Cosmetics

Bomb Cosmetics are a manufacturer of handmade cosmetics and home fragrance. They sell directly to retailers via a network of sales agents and trade shows. Before Blue Alligator Problems prior Blue Alligator "Orders in the field were taken on printed excel forms or forms that sales agents had created themselves. Orders at trade shows were handwritten onto NCR pads and brought back to the office for processing." "Orders taken at trade shows were time-consuming to write, meaning interaction with customers was limited as you wrote them out. Orders had to be manually entered into the system which only happened after the trade show (sometimes 5-7 days) and all the orders created a massive backlog." Currently using SalesPresenter  "We use SalesPresenter on iPads which is linked into our Exchequer back office system via Blue Alligator cloud accounts."
Ben Furby
17th September 2018
Home and Gift

Heaven Sends

Wholesalers in Seasonal Accessories The UK's leading wholesaler of fabulously quirky gifts, stylish home accessories and seasonal decorations… not just Christmas! Established over a decade ago, Heavens Sends & our angels are proud of our reputation for quality, unique design and quirky products Currently using SalesPresenter
Ben Furby
14th September 2018
Home and Gift

Biggie Best

Wholesalers in Home and Giftware A vintage inspired homewares company selling unique and eclectic products that are practical but also beautiful for the home and garden. Currently using SalesPresenter
Ben Furby
13th September 2018
Home and Gift

Santoro

Wholesalers in Home and Giftware Santoro is a London design house and we spend our days making beautiful things. From our first little studio on Newburgh Street, tucked away just behind London’s iconic Carnaby Street we have created numerous collections based around our love of art, colour and creativity. Currently using SalesPresenter
Ben Furby
13th September 2018
Home and Gift

Sifcon International

Wholesalers in Home and Giftware Leading supplier of gifts and interior accessories to retailers of all sizes. They cater for almost every department, including Home, Garden, Kitchen & Bathroom, Baby, Arts & Crafts and Pets, with a core collection of established best sellers and a new, directional collection added every 3 months. Currently using SalesPresenter
Ben Furby
12th September 2018
Home and Gift

Twos Company

Twos company is a giftware wholesaler selling to retail. They supply fashion, accessories and general giftware. offering the best product but also by their inspiring showroom displays their exciting trade show offerings and by their world-class service staff. JTNDaWZyYW1lJTIwd2lkdGglM0QlMjI1NjAlMjIlMjBoZWlnaHQlM0QlMjIzMTUlMjIlMjBzcmMlM0QlMjJodHRwcyUzQSUyRiUyRnd3dy55b3V0dWJlLmNvbSUyRmVtYmVkJTJGTG14NEw4cG1HQWMlM0ZyZWwlM0QwJTIyJTIwZnJhbWVib3JkZXIlM0QlMjIwJTIyJTIwYWxsb3clM0QlMjJhdXRvcGxheSUzQiUyMGVuY3J5cHRlZC1tZWRpYSUyMiUyMGFsbG93ZnVsbHNjcmVlbiUzRSUzQyUyRmlmcmFtZSUzRQ== How has your Autumn Fair gone using SalesPresenter? How has your experience been with our support team? “It’s gone really well, SalesPresenter is a great tool because we’ve got information at our hands to give to our customers instantly.” “Excellent, they answer any problems that you have and if they don’t know they go back and have a look for you as soon as they can, anything you need to know.” Currently using SalesPresenter “Favourite feature is looking up stock items because that is very important for us to find out prices and availability. An existing customer I can tell them what they have on backorder instantly.”
Ben Furby
10th September 2018
Home and Gift

Heathcote & Ivory

Heathcote & Ivory are a London based company selling into the gift trade, premium department stores, independent gift shops worldwide and throughout the country. They supply licensed brands Zara Miller, Cath Kidston and William Morris and also their own range of toiletries, vintage range and florals. JTNDaWZyYW1lJTIwd2lkdGglM0QlMjI1NjAlMjIlMjBoZWlnaHQlM0QlMjIzMTUlMjIlMjBzcmMlM0QlMjJodHRwcyUzQSUyRiUyRnd3dy55b3V0dWJlLmNvbSUyRmVtYmVkJTJGQWJCR3RfRll1cFUlM0ZyZWwlM0QwJTIyJTIwZnJhbWVib3JkZXIlM0QlMjIwJTIyJTIwYWxsb3clM0QlMjJhdXRvcGxheSUzQiUyMGVuY3J5cHRlZC1tZWRpYSUyMiUyMGFsbG93ZnVsbHNjcmVlbiUzRSUzQyUyRmlmcmFtZSUzRQ== How has your Autumn Fair gone using SalesPresenter? How has your experience been with our support team? “We’ve had a really good Autumn fair, busy with customers obviously with the last day today so it’s all winding down. Absolutely delighted with how the show has gone.” “The support team have come on board, they have given us some useful tips on how to use the products on SalesPresenter and great functions we have been shown how to use. Absolutely brilliant.” Currently using SalesPresenter “By far the bookmarking function where you can highlight a product that you would like next time and the next time it will be there ready, so you don’t have to make notes.”
Ben Furby
7th September 2018
Home and Gift

Giftscribes Gifts

Giftscribes was launched in 2007 into a period of great uncertainty, 'Credit Crunch', recession, banking chaos, increasing unemployment and other scary acronyms that the press invented. Growing their wholesale business required a few bumpy years which they managed to weather with the help of their great customers. JTNDaWZyYW1lJTIwd2lkdGglM0QlMjI1NjAlMjIlMjBoZWlnaHQlM0QlMjIzMTUlMjIlMjBzcmMlM0QlMjJodHRwcyUzQSUyRiUyRnd3dy55b3V0dWJlLmNvbSUyRmVtYmVkJTJGcENYc0lYRWFtTGclM0ZyZWwlM0QwJTIyJTIwZnJhbWVib3JkZXIlM0QlMjIwJTIyJTIwYWxsb3clM0QlMjJhdXRvcGxheSUzQiUyMGVuY3J5cHRlZC1tZWRpYSUyMiUyMGFsbG93ZnVsbHNjcmVlbiUzRSUzQyUyRmlmcmFtZSUzRQ== Before SalesPresenter How has the support team been? “Before SalesPresenter we were using pen and paper. SalesPresenter’s been great for us because it has moved us forward, saves us a huge amount of time of order entry. We’ve linked it with our sage accounting system, so as soon as we get back to the office we can just download our orders instantly. Probably saves us 3-5 days’ work when we get back to the office.” “Support team are great, if we do get a problem which is generally quite rare, we can go over to the stand at the show and they will sort it out really quickly. They sort out any problems really quickly. Very impressed.” Before SalesPresenter “Before SalesPresenter we were using pen and paper. SalesPresenter’s been great for us because it has moved us forward, saves us a huge amount of time of order entry. We’ve linked it with our sage accounting system, so as soon as we get back to the office we can just download our orders instantly. Probably saves us 3-5 days’ work when we get back to the office.” How has the support team been? “Support team are great, if we do get a problem which is generally quite rare, we can go over to the stand at the show and they will sort it out really quickly. They sort out any problems really quickly. Very impressed.” Currently using SalesPresenter “It was just the fact we could take orders during the show, we can give our customers…
Ben Furby
7th September 2018
Home and Gift

Nkuku

Nkuku provides handmade homeware to the retail and wholesale sector. Their products are sourced from mainly India, working with independent businesses, social projects and co-operatives. Their team and products may have grown, but they still have the same hands-on approach, meeting and working with all their makers personally. That’s how they know that every product has a story to tell. Their first trade show Problems that arose "With our first trade show we reached 104% of target, being able to view products not on sale at the trade show was a great upselling tool. We have had such great success with the system we decided to do two trades at the same time this year." "The system we were using was outdated and no longer supported." "We had lost orders taken at trade shows." "Unreliability was the main problem." Currently using SalesPresenter "Roberto gave us a demonstration in Bristol, once we had a demo, we knew the system was for us, contact was always very quick and very professional." Luke who set up the integration between the systems had his work cut out as this was Blue Alligator’s first integration with the Khaos system. A deadline date was given as a trade show was coming up and this was met, the time and work put in were amazing! The training by Ollie was great all areas of the system were covered."
bauser
1st August 2017
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